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Image by Mario Gogh

Assistant Operations Manager

Bangalore | 01 - 05 years of experience

Image by Mario Gogh
Image by Mario Gogh

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Employment History!

Job Description

Naptico Services Pvt Ltd
 

About the Role:

We are seeking a proactive and detail-oriented Assistant Operations Manager to support the daily operations of our organization. This role involves overseeing key processes, coordinating between departments, ensuring operational efficiency, and contributing to continuous improvement initiatives. The ideal candidate will have strong leadership skills, a problem-solving mindset, and the ability to thrive in a fast-paced environment.

Key Responsibilities

  • Support the Operations Manager in planning, directing, and coordinating daily operational activities.

  • Monitor key performance indicators (KPIs) and suggest improvements to enhance efficiency and productivity.

  • Assist in managing team schedules, resources, and task assignments.

  • Identify process gaps and implement solutions to optimize workflow.

  • Ensure adherence to company policies, procedures, and quality standards.

  • Collaborate with other departments to ensure smooth cross-functional operations.

  • Handle operational escalations and resolve issues promptly.

  • Prepare and present regular reports on operational performance.

  • Assist in training, mentoring, and supervising junior staff members.

  • Contribute to strategic planning and implementation of new initiatives.

  • Any other responsibilities as deemed fit by management.

Qualifications and Skills

  • Bachelor’s degree in business administration, Operations, or a related field.

  • 3–5 years of experience in operations, administration, or team management.

  • Strong organizational and multitasking abilities.

  • Excellent communication and interpersonal skills.

  • Proficient in MS Office and operations management tools.

  • Ability to analyze data and use insights to improve operations.

  • Detail-oriented with a problem-solving mindset.

  • Experience in handling cross-functional coordination and people management.

  • Location: Bangalore

  • Job Function: IT Services

  • Role: Business Administration

  • Job Id: NSPL-25-102
     

  • Industry Type: IT Services & Support

  • Employment Type: Full Time, Permanent

  • Qualifications: Degree in business administration or related field

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