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Image by Mario Gogh

Senior Process Analyst

Bangalore | 01 - 05 years of experience

Image by Mario Gogh
Image by Mario Gogh

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Employment History!

Job Description

Naptico Services Pvt Ltd
 

About the Role:

We are looking for an analytical and detail-driven Senior Process Analyst to lead process improvement initiatives and optimize operational workflows across departments. The ideal candidate will have a strong background in process mapping, data analysis, and project management, along with a passion for driving efficiency and quality in business operations.

Key Responsibilities

  • Analyze existing business processes and identify areas for improvement.

  • Design, implement, and monitor process improvement initiatives to enhance performance and reduce inefficiencies.

  • Develop process documentation including SOPs, flowcharts, and best practices.

  • Collaborate with cross-functional teams to understand operational challenges and propose effective solutions.

  • Use data-driven insights to evaluate the impact of process changes and support decision-making.

  • Lead and support process audits and ensure compliance with internal standards.

  • Train teams on new or revised processes to ensure smooth implementation.

  • Work closely with senior leadership to align process improvements with business goals.

  • Manage small to mid-scale process improvement projects independently.

  • Any other responsibilities as deemed fit by management.

Requirements

  • Bachelor’s degree in business administration, Operations, or related field (MBA preferred).

  • 4–6 years of experience in process analysis, operations, or business improvement roles.

  • Strong understanding of process mapping tools and methodologies (e.g., Six Sigma, Lean, BPMN).

  • Proficient in data analysis and reporting using tools like Excel, Power BI, or similar.

  • Excellent problem-solving, communication, and stakeholder management skills.

  • Ability to manage multiple projects and priorities with minimal supervision.

  • Experience working with cross-functional teams and influencing change.

  • Location: Bangalore

  • Job Function: IT Services

  • Role: Senior Process Analyst

  • Job Id: NSPL-25-111
     

  • Industry Type: IT Services & Support

  • Employment Type: Full Time, Permanent

  • Qualifications: Bachelor’s degree in business administration, Operations, or related field (MBA preferred)

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