Lead, supervise, and motivate a team to meet performance targets and KPIs.

Delegate tasks and set clear team goals and expectations.

Monitor team performance and provide timely coaching or feedback.

Coordinate with other departments to ensure smooth workflows and issue resolution.

Handle escalations and resolve customer or internal issues efficiently.

Conduct regular team meetings to track progress and address concerns.

Assist in training new team members and support their development.

Ensure adherence to company policies, processes, and quality standards.

Prepare performance reports and present updates to management.

Foster a positive team culture and a high-performance work environment.

Any other responsibilities as deemed fit by management.